SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nifty Mums (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://niftymums.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Australian Dollar (AUD)
Canadian Dollar (CA$)
Chinese Yuan (CN¥)
Euro (€)
New Zealand Dollar (NZ$)
Philippine Peso (PHP)
South Korean Won (₩)
US Dollar ($)
United Arab Emirates Dirham (AED)
Good
Excellent stickers, the son is delighted
Order Received. Missing to place.
awesome, same as before, store is strongly recommended
Excellent bright stickers, it is convenient to glue, packed well, drove without damage. Thank you store! To the stickers, the seller put a small gift, very nice)
Super sticker, son satisfied♥️
Mega fast wysylka dziekuje :)
I ordered 2 options, but I did not know that the color of the road is different. Looks good. The order is satisfied.
All OK
Stickers are excellent, I'm very satisfied
Excellent stickers + gift from the store! I will still make orders from this seller! Seller recommend!
Stickers liked, ordered 2 different options and for a change, turned out to be the road of different colors, but in principle, it does not catch the eye, with their help I wanted to hide the joints of the wallpaper
Good qulity. Bright picture.
Cool stickers. On the tile perfectly hold. Came in 2 weeks
okk
Cool Ones
The stickers are good, they came for a month. Thank you.
Sticker not holding in general wall. Void after 30 min after suspension
It is very nice and sticks well. But the roads are not printed well so it does not fit precisely. Color of road: brown!